What Our Customers Are Saying

Platinum Air Care has proudly served Southwestern Ontario since 1999, and our greatest measure of success is your satisfaction. This page showcases real reviews from homeowners who’ve trusted us for cleaner air, safer water, and professional HVAC services. Browse verified testimonials and Google reviews to see why our clients consistently recommend us across the region.

A woman smiling and shaking hands with a technician at her front door.

Verified Google Reviews

We believe the best way to earn your trust is through transparency. Below you’ll find our live Google Reviews - unedited and updated in real time. These reviews reflect genuine experiences from homeowners and businesses across Southwestern Ontario who’ve worked with Platinum Air Care for air purification, water filtration, duct cleaning, and more.

Customer Testimonials

We’re proud to share feedback from real customers who have experienced the Platinum Air Care difference. These testimonials are collected with permission from direct submissions, Google Reviews, and trusted sources like the Better Business Bureau (BBB).

Have something to share? We’d love to hear from you. Whether it’s about our service, products, or your indoor air and water experience, your voice helps others make confident decisions.

Platinum Air Care Platinum Air Care

5-Star Better Business Bureau (BBB) Review - September 18, 2021

I have been a continuing customer for just over 18 years starting with purchasing an air purifier to help with my asthma, since then I have become a huge believer in quality air purifiers. I started using their HVAC services around 6 years ago when I learned they offered it…

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Platinum Air Care Platinum Air Care

5-Star Google Review

“I requested a quote for the repair of our furnace, which wasn't functioning properly. The technician who came out was knowledgeable, professional, and friendly. While we elected to go in a different direction for the repair, I was impressed by the quick turnaround for the quote, which was clear and easy to understand. I would consider using them for heating/cooling issues in the future.”

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Platinum Air Care Platinum Air Care

5-Star Better Business Bureau (BBB) Review - December 14, 2020

“Brad and Mark were both extremely friendly and professional. They called ahead to give us time to put our animals away. Kept our home clean. Worked quickly and did an amazing job. I can feel the difference in the air in our home already!! A job well done. Recommended!!”

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Platinum Air Care Platinum Air Care

5-Star Better Business Bureau (BBB) Review - July 12, 2021

“We had Platinum Air clean our ductwork and both the young men, one who came beforehand and took pictures of our cold air returns they were disgusting and the young man who came and did the actual cleaning were courteous, clean and well mannered.”…

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Platinum Air Care Platinum Air Care

To Platinum Air Care Management

…”I believe that even in the summer, which I have the windows open that my house will stay cleaner, and that I will not suffer so much from the dust/pollen allergies I have in the past. With the smaller unit running in the bedroom, dust is less noticeable, and I am sleeping better.”

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Platinum Air Care Platinum Air Care

Dear Platinum Air Care

…”I have checked out the website and spoke with a customer service rep, who gave me all the information I required. I have to say I am very impressed with this air purifier. As you state, it is NOT your ordinary air purifier! My sister stopped in last night to visit and she said that she could not tell a smoker lived in the home (and my fiancée smokes a lot)!”…

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Platinum Air Care Platinum Air Care

Attn: Platinum Air Care - August 3, 2005

…”Before investing in Platinum Air Care I suffered from a habitual morning routine of sneezing and coughing. After our purchase I feel as though I have been freed from my morning-time attacks. My respiratory history includes allergies, bronchitis and C.O.P.D.'s. I would recommend this product to anyone and every-one, with or without ailments, a wise purchase that will pay for itself in the long run.”…

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Platinum Air Care Platinum Air Care

To Whom It May Concern:

“Just a short note to let you know that we are pleased with our RespirAide product, Ionizer and VOC Filter. The air in our home is lighter and fresher. I sleep better and when I wake, my head feels rested and clear.”

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Platinum Air Care Platinum Air Care

To Platinum Air Care

“We have had the RespirAide unit for a month and have noticed an improvement in the air quality. My wife, who suffers from allergies has also noticed a difference in her breathing, as well as sleeping better at nights. The RespirAide Electronic Air Cleaner is well worth the investment for now and well into the future.”

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