Why Choose Platinum Air Care?
Why Homeowners Choose Platinum Air Care for Indoor Air Quality & Comfort
Established in 1999, Platinum Air Care is a proudly Canadian, family-operated business based in London, Ontario, specializing in air purification, water filtration, HVAC systems, and water heater solutions.
With over 25 years of industry experience and more than 30,000 satisfied customers across Southwestern Ontario, we’ve become a trusted name for improving indoor air and water quality. Our reputation is backed by a consistent A+ Better Business Bureau rating, built on a foundation of reliable service, innovative solutions, and exceptional customer care.
Whether you're looking for high-efficiency air purifiers, whole-home water filtration, or professional duct and furnace cleaning, Platinum Air Care is here to help you breathe easier and live better.
🏡 Want to see how clean air and water can improve your home?
Air & Water Purification Solutions for Homes & Businesses
Our mission is to provide the most effective and reliable air and water purification solutions for both residential and commercial clients.
We promote clean, breathable air and purified drinking water through cutting-edge technology and certified equipment. Platinum Air Care has led the way in Canada by introducing advanced products that are now widely adopted across the industry.
Our offerings include:
Medical-grade air purifiers for allergies, asthma, and pathogen control
Whole-home water filtration systems and alkaline drinking water stations
Flexible financing with included extended warranties, encouraging long-term ownership over rental models
We put quality first, offering systems that go beyond standard HVAC — because true comfort means more than just heating and cooling.
Platinum Air Care is your purification specialist — delivering healthier air and water to protect your family, your team, and your future.
The Products We Choose: Tested. Certified. Trusted.
At Platinum Air Care, we believe product quality is non-negotiable. We carefully select air purification and water filtration systems based on:
Rigorous performance and durability testing
North American manufacturing standards
Warranty coverage that exceeds industry norms
Our exclusive lineup of HEPA-grade air purifiers, filters, and components are chosen with one goal in mind — to deliver the best value and protection to our customers.
We don’t compromise on what goes into your air or water — because what you breathe, drink, and bathe in directly impacts your health and comfort.
Platinum Choice Products & Our Platinum Guarantee
Our Platinum Choice badge highlights products hand-selected by Platinum Air Care for their proven performance, reliability, and customer satisfaction. These products have been thoroughly tested and are trusted to meet our highest standards.
With our Platinum Guarantee, customers enjoy peace of mind knowing that we fully stand behind these selections. If a Platinum Choice product ever experiences an issue, we’ll repair or replace it at no cost — including installation.
💡 Note: Guarantee terms may vary by product. Please consult individual product brochures or contact us for complete details.
A Customer-First Experience – Every Step of the Way
At Platinum Air Care, we believe in treating every customer with respect, honesty, and efficiency. From your initial call to the completion of service, we prioritize a seamless and personable experience.
When you call us — you speak directly to a real person. No long wait times. No automated phone loops.
Our customers love that they can reach a knowledgeable representative right away, whether they’re calling locally or toll-free. We welcome feedback and continuously work to make every interaction as easy and positive as possible.
💬 We’re proud to be a company that listens — and we’re here when you need us.
Why Choose Platinum Air Care?
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🏆 Quality
We provide only high-quality HVAC, air purification, and water filtration products — thoroughly tested for performance, durability, and customer satisfaction.
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🤝 Trusted Since 1999
With over 25 years of experience, Platinum Air Care has built a reputation across Southwestern Ontario for reliable HVAC service, clean air solutions, and lasting customer relationships.
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👍 Guaranteed Satisfaction
All of our products and services are backed by the Platinum Guarantee, offering you peace of mind with no-hassle replacements or service support if issues ever arise.
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👷 Insurance
Our licensed technicians are fully insured and certified to deliver expert installation, maintenance, and service — safely and professionally.
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💲 Affordable Financing
We offer flexible financing options tailored to fit any budget — making clean, comfortable air and water accessible to every home and business.
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📋 No Hidden Fees
Transparent pricing with no hidden costs — what we quote is what you pay. We believe in building trust through honesty and simplicity.
We Offer Air Purification Solutions Across North America
Platinum Air Care is proudly based in Ontario, Canada — and we're known for our premium air purifier systems trusted by thousands of homeowners and businesses. While we serve our local community directly, we also ship air purifiers across Canada and the United States, offering:
Fast, reliable delivery
Easy setup instructions
Ongoing support from our knowledgeable team
Whether you’re in London, Ontario or Los Angeles, California — we deliver top-tier indoor air quality solutions right to your door.
Local Services for Air Filtration, Water Filtration & Duct Cleaning
Communities & Areas We Serve:
In addition to national shipping, Platinum Air Care offers on-site HVAC services, duct cleaning, water filtration installations, and maintenance packages across Ontario.
Our licensed HVAC technicians are available throughout:
London, Toronto, Ottawa, Windsor, Hamilton, Kitchener, Waterloo, Brantford, Chatham-Kent, Sault Ste. Marie, Sudbury, Belleville, Oshawa, and surrounding areas.
If you're in Ontario, there's a good chance we're already serving your neighbourhood — with in-home water and air purification services designed for your comfort and health.
Local HVAC Services for Heating, Cooling & Water Heaters in Southwestern Ontario
Platinum Air Care offers licensed HVAC services for heating, cooling, and water heater systems exclusively within Southwestern Ontario. Our certified technicians and gas fitters specialize in residential HVAC sales, installation, and maintenance.
⚠️ Please note: HVAC services are limited to the following cities and towns (and nearby areas) to ensure fast, efficient service response.
Areas We Serve:
London, Tillsonburg, St. Thomas, Dorchester, Strathroy, Sarnia
Brantford, Woodstock, Kitchener, Waterloo, Ingersoll, Ilderton
Grand Bend, Talbotville, Delaware, Mt. Brydges, Komoka, Kilworth and more.
We offer:
Expert installation and service of furnaces, air conditioners, heat pumps, and water heaters
Prompt emergency response for heating and cooling issues
Customized home comfort solutions for each region
By limiting HVAC coverage to this local region, we ensure faster scheduling and reliable support when our customers need it most.
Customer Return & Refund Policies
At Platinum Air Care, customer satisfaction is our top priority. We provide a 100% refund on products that have not been installed or used, within a reasonable time frame.
Important Notes:
Refund eligibility may vary based on the product type and usage status
For clarification, contact our team directly before returning your item
We’re committed to making your experience risk-free — if you're not happy, we’ll make it right.
🚀 Start Your Successful Career with Platinum Air Care
Join one of Canada’s leading HVAC and air quality companies, proudly serving Ontario since 1999. Platinum Air Care is always looking for motivated individuals ready to grow their careers in a thriving, supportive environment.
We are hiring for a range of roles including:
Heating & Air Conditioning Technicians
HVAC Duct Cleaning Specialists
Home Comfort Advisors
Customer Service & Telephone Operators
Website and Digital Operations Staff
Whether you’re an experienced professional or just starting out, we offer training, career advancement opportunities, and a workplace that values your contributions.
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Platinum Air Care has been proudly serving customers since 1999 — with over 25 years of experience in air purification, water filtration, duct cleaning, and HVAC services across Southwestern Ontario and beyond.
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Platinum Air Care operates from one main location at 410 Third Street, London, Ontario, Canada. While we are based in Southwestern Ontario, we can refer customers to authorized dealers across Canada depending on the product or service needed. Contact us to find a trusted dealer near you.
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No — Platinum Air Care employs licensed, in-house technicians to perform all air purification, HVAC, duct cleaning, and water filtration services. We do not outsource or subcontract work, except in rare, product-specific situations where a trusted partner is required. This ensures consistent service quality, accountability, and customer satisfaction.
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No — Platinum Air Care is independently owned and 100% Canadian. We are not part of any larger corporation or franchise. As a locally based business, we take pride in offering personalized service and building long-term relationships with our customers across Ontario and beyond.
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No — Platinum Air Care is not affiliated with any other HVAC or water filtration companies or individuals. If someone claims to represent our brand or offer services on our behalf, please contact us directly at (519) 686-3595 to verify. We take brand integrity and customer protection seriously.
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Yes — Platinum Air Care has provided commercial air purification solutions since 1999. We offer a range of options for businesses, including portable HEPA air purifiers and duct-mounted air purifier systems designed for medical, office, retail, and industrial applications. Whether you need localized or whole-building air purification, we have solutions to fit your commercial environment.
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We offer a full range of HEPA-certified, UV-C, and carbon-based air purifiers, including portable, whole-home, and duct-mounted systems. Our models are used in homes, offices, dental clinics, and medical environments.
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Yes — we provide free in-home air and water quality evaluations across Southwestern Ontario. Book online or call us directly to schedule your test and get personalized recommendations.
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Absolutely. We offer flexible financing options for air purification, water filtration, and HVAC systems — making clean air and water affordable for any budget.
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We work with industry-leading air and water purification technologies, including true HEPA, UV-C light, carbon filters, and 7-stage alkaline water filtration systems. Our team selects only high-performance, proven products.