Whole-home water treatment London & Southwestern Ontario
Whole-Home Water Filtration & Conditioning Systems
Whole-home water treatment systems improve the quality of the water flowing through your entire home. Installed where water enters the house, these systems can help reduce hardness, scale, and chlorine exposure while protecting plumbing, appliances, and everyday water use.
- Free, no obligation
- Southwestern Ontario since 1999
- 4.9 from 2,300+ Google reviews
- 100,000+ homes tested
Why it matters
Why whole-home water quality matters
Water quality affects more than just what you drink: it impacts everything water touches in your home.
- Plumbing and pipe longevity
- Showers, baths, and daily skin exposure
- Laundry results and fabric wear
- Appliance efficiency and lifespan
- Soap and detergent effectiveness
- Fixture buildup and scale
A filter under the kitchen sink treats the water at that one tap; showers, laundry, appliances, and every other sink still use untreated water. Whole-home vs point-of-use filters: what’s the difference?
Common problems
Common whole-home water problems
Most homes experience water quality issues that are not always visible but create long-term damage and daily inconvenience.
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Hard water minerals (calcium and magnesium)
Water picks up calcium and magnesium from the ground before it reaches your home. These minerals are what make water hard.
What treats itWater conditioner
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Scale buildup on fixtures and appliances
Scale collects on sinks, showers, tiles, dishwashers, washing machines, and coffee makers.
What treats itWater conditioner
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Reduced soap lather and residue on surfaces
Shampoo is slow to lather, and spots and soap scum stay behind on glassware, dishes, and tiles.
What treats itWater conditioner
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Dry skin and hair after bathing
Hard minerals and chlorine both reach every shower and bath in the house.
What removes themWater conditioner Chlorine filter
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Chlorine or chloramine exposure from municipal water
Cities disinfect water with chlorine or chloramine so it reaches your tap safely; the disinfectants also bring taste and odor issues.
What treats itChlorine filter
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Iron staining on rural and well water
Iron in well water leaves orange or brown stains in sinks and toilets and discolors laundry.
What treats itCountrySoft conditioner
Not sure which of these your water has? That is what the free in-home water test is for, and it costs nothing.
Our systems
Whole-home water systems we offer
Our whole-home systems are designed to treat water as it enters your home, improving water quality everywhere without affecting the drinking water system performance.
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Advanced Water Conditioning System
Designed to address hard water and scale buildup, our Advanced Whole-Home Water Conditioning System (AWHWCS) helps protect plumbing, fixtures, and appliances while improving how water feels throughout the home. Beyond hardness, it removes bad taste and odor caused by chlorine and organics.
CitySoft for city water. CountrySoft adds iron removal for rural and well water.
See the water conditioner -
Whole-Home Chlorine & Chloramine Reduction System
Designed to reduce chlorine, chloramines, and common taste and odor issues throughout the home, this whole-home filtration system treats water at the point of entry. Using catalytically enhanced carbon media, it helps restore a more natural water experience for bathing, cleaning, and everyday use.
Regular carbon only partly removes chloramines. This media is made for them.
See the chlorine filter
The water conditioner is best paired with the chlorine filter, and with a drinking water system at the kitchen sink.
Already own a Platinum Air Care water system? Replacement filters and service
How it works
How whole-home water treatment works
Whole-home water systems are installed at the point where water enters your home. By treating water before it reaches fixtures, appliances, and showers, these systems help reduce mineral buildup and chemical exposure throughout the entire plumbing system.
Many homes benefit from pairing whole-home treatment with a dedicated drinking water system for the kitchen.
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Water enters your home
City or well water reaches the house before any tap.
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Treated at the point of entry
A water conditioner for hardness and scale, a chlorine filter for chlorine and chloramines.
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Every tap, shower, and appliance
Bathing, cleaning, laundry, and everyday use all run on treated water.
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At the kitchen sink
A drinking water system refines the water you drink and cook with.
Is it right for you?
Is whole-home water treatment right for your home?
- You notice scale buildup on faucets or showerheads
- Soap and shampoo don’t lather well
- Appliances show signs of mineral wear
- Skin or hair feels dry after bathing
- You want consistent water quality throughout the home
The free in-home water test
If one or more of these sound familiar, a licensed technician tests your water in your home and explains every reading before leaving, in about 30 minutes for most homes. Based on the results and your interest, Platinum Air Care offers solutions for water treatment.
Google reviews
What homeowners say about Platinum Air Care
4.9 from 2,300+ Google reviews.
Questions
Whole-home water filtration questions
What is the difference between whole-home and point-of-use water filters?
A point-of-use filter is installed at a single location, such as a kitchen faucet or an under-sink drinking water system, and improves the water at that one outlet. A whole-home system is installed where water enters the home, so every tap, shower, and appliance gets treated water. Our article on whole-home water filtration vs point-of-use filters compares the two.
How much does a whole-home water filtration system cost?
It depends on your water and on the house: city or well water, how hard it is, how much chlorine it carries, and how much water your household uses all change which system fits and how it is sized. That is what the free in-home water test is for, and it costs nothing. Our article on whole-home water filtration costs in Ontario explains what changes the price.
Do I need a water softener, a chlorine filter, or both?
Hard water and scale call for a water conditioner, which also removes bad taste and odor caused by chlorine. Where your water carries chloramines, the chlorine filter’s catalytically enhanced carbon media is made for them: regular carbon only partly removes chloramines. The water conditioner is best paired with the chlorine filter, and the free in-home water test shows what your water needs.
Does a whole-home system replace a drinking water filter?
They do different jobs. A whole-home system treats the water you bathe, clean, and do laundry with; a drinking water system such as our 7-stage water station refines the water you drink and cook with at the kitchen sink. Many homes benefit from pairing the two. You can see both on our water softeners and filtration page.
Does whole-home water treatment work on well water?
Yes. CountrySoft is made for country and rural use: it does everything CitySoft does and also removes unsightly iron from your water supply. For sulfur, manganese, or bacteria, see our problem water solutions. Rural and well water present different challenges from city water, so the free in-home water test comes first.
Do you install whole-home water systems in London and Southwestern Ontario?
Yes. Our team installs whole-home water systems in London and across Southwestern Ontario, and our technicians service them too.
Free in-home water test
Get professional guidance for your home
Not sure which system is right for your home? A professional water test allows us to assess your water and recommend the most effective solution.
What the water test checks
- Hardness (calcium and magnesium)
- Chlorine and taste
- Total dissolved solids
- Staining and scale
About 30 minutes for most homes. Free, no obligation, and the readings are yours to keep.
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