Free in-home water test · London, Ontario

Water Filtration & Treatment Services in London, Ontario

Improve the quality, taste, and usability of your home’s water with professionally installed water filtration solutions designed for London-area households.

Trusted local water treatment specialists serving London homeowners since 1999.

Prefer to call? (519) 686-3595

  • Fast, free, no obligation
  • About 30 minutes for most homes
  • 4.9 from 2,300+ Google reviews
  • 100,000+ homes tested

Google reviews

What Homeowners Say About Platinum Air Care

Platinum Air Care is rated 4.9 from 2,300+ Google reviews across London and Southwestern Ontario. Here is what our customers say.

Free in-home water test

How the Free In-Home Water Test Works

A licensed technician tests your home and explains every reading before leaving. Two tests, one visit: your water and your air, in about 30 minutes for most homes.

  1. Request your visit

    Two minutes on the form, or call and speak to a real person.

  2. We come to you

    A licensed technician tests your water and air in your own home.

  3. You decide

    Readings explained in plain words, on the spot. No pressure or obligation.

What we check in your water

  • Hardness (calcium and magnesium)
  • Chlorine and taste
  • Total dissolved solids
  • Staining and scale

Based on the results and your interest, Platinum Air Care offers solutions for water treatment. You keep the information either way.

More about the free in-home test

Hard water & chlorine

Water Quality in London, Ontario

Homes in London rely on municipal water that meets safety standards, but common issues can still affect how water looks, tastes, and performs in everyday use. Minerals such as calcium and magnesium contribute to hardness, while chlorine and other treatment byproducts may impact odor and flavor.

Over time, these factors can influence plumbing fixtures, appliances, and overall water usability. Professional water filtration systems are designed to address these concerns by reducing unwanted elements and improving water quality throughout the home, without changing your existing water supply.

Is London’s tap water hard?

Moderately hard to hard. London’s tap water is treated water from Lake Huron and Lake Erie, supplied through the regional Lake Huron and Elgin Area water systems. Average hardness by source:

  • 114 mg/L Lake Huron water, about 7 grains per gallon
  • 141 mg/L Lake Erie water, about 8 grains per gallon

Hardness as calcium carbonate: 2021 to 2025 averages from Huron Erie Water, the regional utility that runs both systems. The City of London’s 2025 Drinking Water Summary Report measured 110 to 126 mg/L in the city’s own system.

Is London’s water chlorinated or chloraminated?

Chlorinated. The City’s 2025 report lists liquid chlorine and sodium hypochlorite among its treatment chemicals, and no ammonia. Its chlorine readings that year, from 3,186 grab samples and continuous monitors at 10 locations, ranged from 0.23 to 1.19 mg/L.

Source: City of London, 2025 Drinking Water Summary Report.

Private wells around London

Testing private well water for bacteria is free through the London Public Health Laboratory. The Middlesex-London Health Unit hands out sample bottles at 17 pick-up locations in London and Middlesex County and receives about 1,900 samples a year.

Sources: the Middlesex-London Health Unit’s Private Well Water page and its Board of Health minutes of July 18, 2024 (in the September 19, 2024 agenda package).

Well water treatment

How it shows up at home

  • White spots on dishes, scale on taps

    Hard water minerals, mainly calcium and magnesium, are left behind as limescale when water evaporates. The same scale builds up inside water heaters, dishwashers, and pipes.

  • A pool-like smell or chemical taste

    Chlorine and chloramines. Municipal treatment plants use them to disinfect the water, and they leave taste and odor behind at your tap.

  • Dry skin and stiff laundry

    Hard water minerals dry out skin and leave hair feeling rough or dull. In the wash, the same minerals leave clothes feeling stiff.

What is hard water, and how does it affect your home?

Water treatment systems

Our Water Filtration Solutions for London Homes

Platinum Air Care offers a range of water filtration solutions designed to improve water quality for everyday use in London homes. Our recommendations are based on your household’s water usage, plumbing configuration, and specific concerns such as taste, hardness, or mineral content.

Options may include whole-home filtration systems, drinking water filtration solutions, and water softening equipment where appropriate. Each system is selected to work reliably with your home’s existing plumbing and to support consistent water quality throughout the home.

  • CitySoft whole-home water softening and conditioning system with a digital display on top

    Water Softening & Conditioning System

    Eliminates hard water minerals like calcium and magnesium that cause scale buildup, dry skin, and appliance wear. Improves water flow, soap and detergent efficiency, and helps extend plumbing and appliance lifespan.

    CitySoft for city water. CountrySoft adds iron removal for rural and well water.

    See the water softener & conditioner
  • Advanced 7-stage reverse osmosis drinking water station with its storage tank and kitchen faucet

    7-Stage Alkaline Drinking Water System

    Delivers purified, alkaline, pH-balanced water for drinking, cooking, and hydration. Removes chlorine, lead, microplastics, and over 90 common contaminants with multi-stage reverse osmosis filtration.

    See the 7-stage water station
  • TOCC whole-home chlorine and chloramine filter tank with its digital control head

    Chlorine & Chemical Removal System

    Reduces chlorine, chloramines, VOCs, and chemical byproducts found in municipal tap water. Enhances taste and smell, with less chlorine in the water you shower, bathe, and clean with.

    See the chlorine filter

Compare every water treatment system

Already own a Platinum Air Care water system? Replacement filters and service

Basement with a CitySoft water conditioner and a 7-stage drinking water system on the wall, installed by Platinum Air Care
One of our own installs: a CitySoft water conditioner, with the 7-stage drinking water station on the wall.

Local since 1999

Why Choose Platinum Air Care for Water Filtration

Platinum Air Care has been helping homeowners improve water quality for decades, with a focus on practical system selection, professional installation, and long-term support. Our team evaluates each home’s needs before recommending a solution, ensuring systems are chosen for reliability and everyday performance rather than one-size-fits-all approaches.

With experienced technicians and a local presence in London, we ensure water filtration systems are properly integrated with your plumbing for consistent results and dependable operation.

Towns we serve

Water Filtration in Other Towns We Serve

Platinum Air Care is based in London and serves homeowners across Southwestern Ontario. These towns have their own water filtration page.

Water filtration across Southwestern Ontario

Free in-home water test

Book a Free Water Quality Test in London, Ontario

If you’re looking to improve the quality, taste, or performance of your home’s water, our team can help assess your needs and recommend the right filtration solution. We work with London-area homeowners to provide clear guidance and practical options tailored to each home.

  • Fast
  • Free
  • No obligation

Prefer to call?

(519) 686-3595

You speak to a real person, not a queue.