Free in-home water test · Brantford, Ontario

Water Softeners & Filtration in Brantford, Ontario

Improve the quality, taste, and everyday usability of your home’s water with professionally installed water filtration solutions designed for Brantford-area households. Brantford’s water runs medium to high in hardness.

Trusted local water treatment specialists serving Brantford and surrounding communities.

Prefer to call? (519) 686-3595

  • Fast, free, no obligation
  • About 30 minutes for most homes
  • 4.9 from 2,300+ Google reviews
  • 100,000+ homes tested

Google reviews

What Homeowners Say About Platinum Air Care

Platinum Air Care is rated 4.9 from 2,300+ Google reviews across London and Southwestern Ontario. Here is what our customers say.

Free in-home water test

Your Free In-Home Water Test

Based on the results and your interest, Platinum Air Care offers solutions for water treatment. You keep the information either way.

More about the free in-home test

Hard water & chlorine

Water Quality in Brantford, Ontario

Is Brantford’s tap water hard?

Medium to high, by the City’s own description, and it changes with the seasons. Brantford’s water comes entirely from the Grand River, treated at the City’s Holmedale plant, which holds the highest treatment rating, Class IV, and can produce up to 100 million liters a day.

  • 310 mg/L about 18 grains per gallon: the County of Brant’s figure for Cainsville, which is supplied from Brantford’s plant

Hardness: the City of Brantford’s commonly asked questions and the County of Brant’s drinking water page. Source and treatment: the City’s 2025 Water System Annual Summary Report.

Is Brantford’s water chlorinated or chloraminated?

Chloraminated. The City disinfects with chlorine, then adds a small amount of ammonia so a chloramine residual stays in the water all the way through the pipes. It also says a chlorine taste or smell is sometimes noticeable at the tap, and that a pungent taste and odor can turn up in spring or fall, when the chlorine meets extra organic matter, such as dead leaves and algae, from the Grand River.

Source: City of Brantford, Water Quality: Commonly Asked Questions.

How it shows up at home

  • White spots on dishes, scale on taps

    Hard water minerals, mainly calcium and magnesium, are left behind as limescale when water evaporates. The same scale builds up inside water heaters, dishwashers, and pipes.

  • A pool-like smell or chemical taste

    Chlorine and chloramines. Municipal treatment plants use them to disinfect the water, and they leave taste and odor behind at your tap.

  • Dry skin and stiff laundry

    Hard water minerals dry out skin and leave hair feeling rough or dull. In the wash, the same minerals leave clothes feeling stiff.

What is hard water, and how does it affect your home?

Water treatment systems

Our Water Filtration Solutions for Brantford Homes

  • CitySoft whole-home water softening and conditioning system with a digital display on top

    Water Softening & Conditioning System

    Water Softeners for Brantford Homes

    See the water softener & conditioner
  • TOCC whole-home chlorine and chloramine filter tank with its digital control head

    Whole-home chlorine filter

    Chlorine & Chloramine Filter for Brantford Homes

    Brantford's plant finishes its treatment with UV light, chlorination, and chloramination.

    See the chlorine filter
  • Advanced 7-stage reverse osmosis drinking water station with its storage tank and kitchen faucet

    7-Stage Alkaline Drinking Water System

    Reverse Osmosis Drinking Water in Brantford

    Brantford's plant draws Grand River water through the Holmedale Canal and treats it with ozone, biological filtration, and, in some seasons, reverse osmosis.

    See the 7-stage water station

Compare every water treatment system

Already own a Platinum Air Care water system? Replacement filters and service

Basement with a CitySoft water conditioner and a 7-stage drinking water system on the wall, installed by Platinum Air Care
One of our own installs: a CitySoft water conditioner, with the 7-stage drinking water station on the wall.

Since 1999

Why Choose Platinum Air Care for Water Filtration

  • Family-owned and operated since 1999
  • Experienced technicians serving the Brantford area
  • Air, water, and HVAC solutions under one roof
  • Clear, education-based recommendations
  • Long-term service and support

Nearby towns

Water Filtration Near Brantford

Platinum Air Care is based in London and serves homeowners in towns across Southwestern Ontario. These nearby towns have their own water filtration page.

Water filtration across Southwestern Ontario

Free in-home water test

Book a Free Water Quality Test in Brantford, Ontario

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(519) 686-3595

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