Free in-home water test · Cambridge, Ontario

Water Softeners & Filtration in Cambridge, Ontario

Improve the quality, taste, and everyday usability of your home’s water with professionally installed water filtration solutions designed for Cambridge-area households. Cambridge’s very hard water comes from the Region’s well systems in the city.

Trusted local water treatment specialists serving Cambridge and surrounding communities.

Prefer to call? (519) 686-3595

  • Fast, free, no obligation
  • About 30 minutes for most homes
  • 4.9 from 2,300+ Google reviews
  • 100,000+ homes tested

Google reviews

What Homeowners Say About Platinum Air Care

Platinum Air Care is rated 4.9 from 2,300+ Google reviews across London and Southwestern Ontario. Here is what our customers say.

Free in-home water test

How the Free In-Home Water Test Works

A licensed technician tests your home and explains every reading before leaving. Two tests, one visit: your water and your air, in about 30 minutes for most homes.

  1. Request your visit

    Two minutes on the form, or call and speak to a real person.

  2. We come to you

    A licensed technician tests your water and air in your own home.

  3. You decide

    Readings explained in plain words, on the spot. No pressure or obligation.

What we check in your water

  • Hardness (calcium and magnesium)
  • Chlorine and taste
  • Total dissolved solids
  • Staining and scale

Based on the results and your interest, Platinum Air Care offers solutions for water treatment. You keep the information either way.

More about the free in-home test

Hard water & chlorine

Water Quality in Cambridge, Ontario

Cambridge's municipal water is supplied by the Region of Waterloo, primarily from groundwater sources with a portion drawn from the Grand River. The Region of Waterloo's water hardness map puts Cambridge at 20 to 36 grains per gallon, depending on the street (about 340 to 615 mg/L as calcium carbonate), classified as very hard. That hardness level influences how soap and detergents perform, how minerals build up on fixtures, and which filtration or softening options best fit a home.

Is Cambridge’s tap water hard?

Very hard. Cambridge’s tap water is Region of Waterloo groundwater from well systems in the city, and in 2025 the City’s pipes delivered it to about 138,500 people through 44,729 service connections.

Hardness: the Region of Waterloo’s water hardness map on Water Softener Facts. Wells and treatment: the Region’s 2025 Annual Water Quality Report. System size: the City of Cambridge’s 2025 Annual Summary Water Report.

Is Cambridge’s water chlorinated or chloraminated?

Both, depending on the area. Every Regional well system in Cambridge uses chlorine, with UV light added at the Middleton, Shades Mill, and G4 supplies. Parts of Cambridge are also in the Region’s Mannheim service area, and at the Mannheim plant ammonium sulfate turns the chlorine into chloramine. The City’s 2025 report found both forms in its pipes: free chlorine of 0.01 to 1.52 mg/L and combined chlorine of 0.03 to 1.62 mg/L, across 832 samples.

Sources: the Region of Waterloo’s 2025 Annual Water Quality Report and its Mannheim service area page, and the City of Cambridge’s 2025 Annual Summary Water Report.

How it shows up at home

  • White spots on dishes, scale on taps

    Hard water minerals, mainly calcium and magnesium, are left behind as limescale when water evaporates. The same scale builds up inside water heaters, dishwashers, and pipes.

  • A pool-like smell or chemical taste

    Chlorine and chloramines. Municipal treatment plants use them to disinfect the water, and they leave taste and odor behind at your tap.

  • Dry skin and stiff laundry

    Hard water minerals dry out skin and leave hair feeling rough or dull. In the wash, the same minerals leave clothes feeling stiff.

What is hard water, and how does it affect your home?

Water treatment systems

Our Water Filtration Solutions for Cambridge Homes

We provide whole-home water filtration and softening solutions matched to each Cambridge property. Options include water softeners sized for the Region's very hard supply, carbon-based filtration for taste and odor refinement, reverse osmosis systems for drinking water, and specialized configurations for specific concerns. Because plumbing layouts and water use vary across Cambridge's three historic communities and newer areas, every recommendation begins with a free in-home water test.

  • CitySoft whole-home water softening and conditioning system with a digital display on top

    Water Softening & Conditioning System

    Water Softener Installation in Cambridge

    Eliminates hard water minerals like calcium and magnesium that cause scale buildup, dry skin, and appliance wear. Improves water flow, soap and detergent efficiency, and helps extend plumbing and appliance lifespan.

    CitySoft for city water. CountrySoft adds iron removal for rural and well water.

    Cambridge's Pinebush, Shades Mill, and Turnbull plants run the well water through greensand filters for iron and manganese.

    See the water softener & conditioner
  • Advanced 7-stage reverse osmosis drinking water station with its storage tank and kitchen faucet

    7-Stage Alkaline Drinking Water System

    Reverse Osmosis Drinking Water in Cambridge

    Delivers purified, alkaline, pH-balanced water for drinking, cooking, and hydration. Removes chlorine, lead, microplastics, and over 90 common contaminants with multi-stage reverse osmosis filtration.

    Cambridge's supply comes from the Region's G and H wells and the Middleton, Pinebush, Rahmans, Shades Mill, and Turnbull well systems.

    See the 7-stage water station
  • TOCC whole-home chlorine and chloramine filter tank with its digital control head

    Whole-home chlorine filter

    Chlorine & Chemical Removal System

    Reduces chlorine, chloramines, VOCs, and chemical byproducts found in municipal tap water. Enhances taste and smell, with less chlorine in the water you shower, bathe, and clean with.

    The Region disinfects Cambridge's well water with sodium hypochlorite, a form of chlorine.

    See the chlorine filter

Compare every water treatment system

Already own a Platinum Air Care water system? Replacement filters and service

Basement with a CitySoft water conditioner and a 7-stage drinking water system on the wall, installed by Platinum Air Care
One of our own installs: a CitySoft water conditioner, with the 7-stage drinking water station on the wall.

Since 1999

Why Choose Platinum Air Care for Water Filtration

Choosing the right water filtration setup for a Cambridge home means understanding both the Region's water profile and the specific property. Our technicians review the home's plumbing, current fixtures, and the homeowner's water quality goals before recommending equipment. We work across Cambridge's full range of housing: Galt stone heritage, Hespeler mill-era, Preston mid-century, and newer West Galt subdivisions.

  • Family-owned and operated since 1999
  • Experienced technicians serving the Cambridge area
  • Air, water, and HVAC solutions under one roof
  • Clear, education-based recommendations
  • Long-term service and support

Nearby towns

Water Filtration Near Cambridge

Platinum Air Care is based in London and serves homeowners in towns across Southwestern Ontario. These nearby towns have their own water filtration page.

Water filtration across Southwestern Ontario

Free in-home water test

Book a Free Water Quality Test in Cambridge, Ontario

If you are considering water filtration or softening for your Cambridge home, our team can assess the property, review your current plumbing and fixtures, and recommend solutions matched to the Region of Waterloo supply. Contact us to book a free in-home water test in Cambridge, Ontario.

  • Fast
  • Free
  • No obligation

Prefer to call?

(519) 686-3595

You speak to a real person, not a queue.